Muted
  Vibrant

  • Service Closure - Wednesday 22nd October

    The service and telephone lines will be closed for staff training until 1pm.  We thank you for your patience.

  • Missed Appointments

    In September 2025 124 appointments were missed.  Each missed appointment costs the NHS £150 approx.  Cancelling your appointment in advance, as soon as you can, helps us to offer the appointment to another patient in need. Please call us to cancel your appointment if you know you are no longer able to attend. Thank you

  • Vaccinations to Protect You and Others

    If you are at a high risk of infection from mpox or gonorrhoea you are now able to have vaccinations to protect against these infections.  Having these vaccines will help protect you and others by reducing the spread of infections.

Need to talk? 01695 656550
Request Testing Kit Hide Website
NHS logo

Complaints and Compliments

Southport & Ormskirk Trust Patient Experience and Complaints Team

Page Graphic

Your views matter and we want to know about them. We can only improve things if you tell us what is wrong and what is right. Whether it’s a compliment or complaint we would like to hear it. The Patient Experience and Complaints Team will:

  • Provide information about NHS service
  • Direct queries to relevant staff or departments
  • Listen concerns and suggestions
  • Seek quick resolution to problems when required
  • Support people if they wish to make a complaint

For further information please go to the Patient Feedback Mersey and West Lancs Teaching Hospitals NHS Trust page

Condoms
by post!

If you are aged 16 and over you can now get free condoms sent to your home. Click here for more information.

Self-help
information

You may be able to get advice or treatment sooner for some health related matters. For information on how you might be able to get quicker acess to alternative options click here.

Tell us what
you think

Please tell us about your most recent experience at Sefton Sexual Health by completing our Friends and Family Test.

Free and
confidential

Sefton Sexual Health offers a free and confidential service in clinics across Sefton.